Privacy Policy

This policy explains how Maya Solar ("Maya Solar", "we", "us") collects, uses and protects personal data when you use mayasolar.co.uk, in line with the UK GDPR and the Data Protection Act 2018.

What we collect

When you use our contact or free-quote forms, we collect:

• Your name and email address
• Your postcode and rough property details (quote form only)
• Anything you choose to write in the message field
• Standard technical data such as browser type and pages visited, via analytics

We do not collect a phone number — Maya Solar has no phone line.

How we use it

• To reply to your enquiry by email
• To introduce you, where you've requested a quote, to an MCS-certified installer who can carry out a free survey — we share only the details needed for that introduction
• To improve our guides and understand which pages are useful

We do not sell your personal data. We only pass your details to a solar installer when you have specifically requested a quote.

Legal basis

We process your data on the basis of consent (when you submit a form) and legitimate interest (to respond to enquiries and operate the site).

How long we keep it

We keep enquiry data for as long as needed to handle your request and for a reasonable period afterwards in case you follow up, then delete it. You can ask us to delete your data at any time.

Cookies and analytics

We use privacy-friendly analytics to understand how the site is used. No personal data is sold to advertisers.

Your rights

Under UK GDPR you have the right to access, correct, delete, or ask us to stop processing your personal data, and the right to complain to the Information Commissioner's Office (ico.org.uk) if you're unhappy with how we've handled it.

Contact us about your data

Email [email protected] for anything relating to your personal data, including a request to see or delete what we hold. Maya Solar is registered in England & Wales (company no. 00000000).