Questions before you request a survey? Ask away.
You might not be sure solar is right for your home. You might want to check a fact from one of our guides, or get a plain-English answer before you commit to anything. Send us a message, and we reply by email, usually within a couple of working days. Everything stays online.
What to include in your message
Tell us what you would like to know, and name the guide you were reading if that helps. For example, you could ask how a figure on our costs page applies to your home. A short message is fine, although a little detail helps us give a useful answer.
Questions we can help with
We can explain solar panel installation, costs, grants, battery storage, maintenance and the Smart Export Guarantee. Because we are an independent guide, we answer in plain English and do not push you towards a sale. We are not an installer, however, so we cannot fit panels ourselves.
What happens after you send it
We read your message and reply to the email address you give us. We usually reply within a couple of working days. We never phone you, because we do not have a phone line. If you then decide to go ahead, the quote form is the next step, and an MCS-certified installer can arrange a free, no-obligation survey.
Every enquiry is online because we want nothing to get lost. Nobody has to sit through a sales call.
We cover England, Scotland and Wales. If your town is not in our city guides, we still cover it.
Ready to get quotes rather than ask a question first? Use the quote form instead, since it takes only a couple of minutes.
Go straight to the free quote form →